Telehealth Essentials for Sexual + Reproductive Health Care
The national coronavirus (COVID-19) public health crisis has fast-tracked significant transformations in our health care delivery system, including a necessary shift toward providing time-sensitive services through telehealth. Essential Access Health has compiled the following resources to support health providers in the delivery of quality family planning and STI testing and treatment through telehealth modalities. This page will continue to be updated as additional resources become available.
- Federal Guidance + COVID-19 Policy
- California Guidance + COVID-19 Policy
- Clinical Guidelines + Recommendations
- Billing + Reimbursement
- Clinic Operations + Telehealth Platforms
- Training Opportunities
- Quick Guides + Toolkits
- Technical Assistance
Federal Guidance + COVID-19 Policy
- Guidance for Title X Providers from the Office of Population Affairs:
- Centers for Disease Control and Prevention:
- Centers for Medicare & Medicaid Services:
- U.S. Department of Health and Human Services:
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California State Guidance + COVID-19 Policy
- CA Department of Health Care Services:
- Guidance for FPACT Virtual/Telephonic Communications (March 26, 2020)
- Guidance for Family PACT Providers, including Telephonic Client Enrollment and Re-certification (Updated Mar 26, 2020)
- Medi-Cal Payment for Telehealth and Virtual/Telephonic Communications Relative to COVID-19 (June 23, 2020)
- Follow Up Guidance: Medi-Cal Applications + Recertification via Telephone (April 10, 2020)
- Emergency Telehealth Guidance to Medi-Cal Manage Care Plans - COVID 19 (March 18, 2020)
- Medi-Cal Payment for Medical Services Related to the 2019-Novel Coronavirus (March 16, 2020)
- Requirements and Procedures for Emergency Medi-Cal Provider Enrollment
- Family PACT Provider + Client FAQ during COVID-19
- Direct-to-Patient Dispensing of Subcutaneous Depot Medroxyprogesterone Acetate (DMPA-SQ)
- CA Department Managed Health Care: All Plan Letter Regarding Reimbursement for Telehealth Services (March 18, 2020)
- CA Office of the Governor: Executive Order Expanding Telehealth Services via Videochat + Applications Without Risk of Penalty
- DHCS: Remote Medi-Cal Enrollment + Re-Certification, Including Minor Consent During COVID-19
- California Healthcare Foundation: The State of Telehealth in Medi-Cal Managed Care: Taking Stock in the Era of COVID-19 (PDF)
- NHELP Fact Sheet: Telehealth Guidance for California Private Plans During the COVID-19 Emergency
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Clinical Guidelines + Recommendations
- ASCCP: Interim Guidance for Timing of Diagnostic + Treatment Procedures for Patients with Abnormal Cervical Screening Tests
- CDC: Dear Colleague Letter Regarding STD Treatment Options + Covid-19
- Essential Access Health Learning Exchange: Family Planning Clinic Preparedness for COVID-19
- Family Planning National Training Center: What Family Planning Providers Can Do to Meet Client Needs During COVID-19
- UCSF: Contraceptive Care During Covid-19
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Billing + Reimbursement
- National Family Planning & Reproductive Health Association: Initiating Telehealth in Response to COVID-19: Coding and Billing for Telehealth Services
- CA Department of Health Care Services: Medi-Cal Payment for Medical Services Related to the 2019-Novel Coronavirus (March 16, 2020)
- California Telehealth Resource Center: Telehealth Reimbursement Guide
- Center for Connected Health Policy:
- National Health Law Program:
- UCSF: Contraceptive Care During Covid-19
- Telehealth Coding COVID-19 Guide
- CPCA: Telehealth + Telephonic Payment & Billing Cheat Sheet (May 8, 2020)
- Essential Access Health: Frequently Asked Questions Telehealth Billing + Clinical Care During COVID-19
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Clinic Operations + Telehealth Platforms
- CDC: Dear Colleague Letter Regarding STD Treatment Options + Covid-19
- Family Planning National Training Center:
- California Telehealth Resource Center:
- Care Innovations: Telehealth During COVID-19 – FQHC Workflows and Guides
- NFPRHA:
- Self-Administration of Injectable Contraception
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Sample Telehealth Workflows
- UCSF: Contraceptive Care During Covid-19
- Reproductive Health Access Project: E-Visit Template for Contraception
- Telehealth Platform Roundup
- Kaiser Family Foundation: Telemedicine in Sexual + Reproductive Health
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Training Opportunities
- Essential Access Health Learning Exchange:
- California Telehealth Resource Center: Telehealth Implementation Workshop
- National Consortium of Telehealth Resource Centers: Telehealth and COVID-19
- Innovating Education in Reproductive Health: Teaching Patients How to Self-Administer DMPA
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Quick Guides + Toolkits
- Family Planning National Training Center:
- National Family Planning & Reproductive Health Association: Initiating Telehealth in Response to COVID-19: Initial Considerations and Resources
- American Medical Association: Quick Guide to Telemedicine Practice
- Essential Access Health:
- Reproductive Access: COVID-19 Reproductive Health Care Resources
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Technical Assistance
- National Consortium of Telehealth Resource Center: Free Telehealth Technical Assistance
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Contact us to learn more about providing family planning and related services through telehealth.